Privacy Policy
Last updated: 10-11-2025
This Privacy Policy explains how educate.sohayota.gov.bd, the official digital education portal, collects, uses, protects, and manages the personal information of its users. By accessing or using this website, you agree to the terms outlined in this policy.
1. Purpose of Data Collection
The website collects information solely for official, educational, and administrative purposes, including:
- Delivering accurate and verified educational information
- Providing digital public services for students, teachers, and institutions
- Improving system functionality, reliability, and user experience
- Supporting government-led digital transformation initiatives
- Ensuring service transparency and accountability
We collect only the minimum information required for legitimate government services.
2. Information We Collect
2.1. Information Provided by Users
Users may be asked to submit personal details when accessing certain services, such as:
- Name, email address, and contact number
- Student or teacher identification details
- School or institution information
- Documents required for certificate, admission, or program applications
- Feedback or inquiry information
These details are collected only when necessary for official processing.
2.2. Automatically Collected Information
When visiting the portal, our system may automatically collect:
- IP address
- Browser type, device information, and operating system
- Access times and visited pages
- Cookie data and basic analytics
This information helps ensure website security and improve service performance.
3. How We Use Your Information
The collected information is used for:
- Processing service requests (certificates, admissions, programs)
- Verifying user submissions and preventing fraudulent activity
- Delivering educational resources and official updates
- Enhancing platform features through system analytics
- Maintaining security, performance, and user experience
We do not use personal data for marketing, advertising, or commercial purposes.
4. Data Sharing and Disclosure
User information may be shared only with:
- Authorized government agencies
- Local education offices or institutions involved in service delivery
- ICT teams or contractors responsible for maintaining the portal
- National agencies when required by law
We do not share or sell personal data to private third parties.
All data sharing follows strict confidentiality and government data-protection standards.
5. Data Storage and Security
We implement strong security measures to protect collected information, including:
- Secure servers and encrypted communication (HTTPS)
- Restricted access controls and authentication protocols
- Government-approved cybersecurity practices
- Regular system audits, monitoring, and updates
Data is stored only for the duration required by government policy or legal necessity.
6. Cookies & Tracking Technologies
This website uses cookies to:
- Improve user experience
- Analyze website traffic and session behavior
- Maintain essential functionality and preferences
Users may disable cookies through browser settings, but certain features may not work properly.
7. User Rights
Users have the right to:
- Request access to their personal data
- Request correction of inaccurate or outdated information
- Request deletion of data, subject to legal requirements
- Raise concerns regarding data usage
- Receive information about how their data is processed
All requests must be submitted through official contact channels.
8. Third-Party Links
The portal may include links to other government or educational websites.
We are not responsible for the privacy practices or content of external sites.
Users are encouraged to review the privacy policies of any external platform they visit.
9. Protection of Children’s Data
As an education-focused portal, additional care is taken to protect minors.
We only collect children’s information when required for official educational services.
We do not knowingly collect unnecessary personal data from children.
10. Policy Updates
This Privacy Policy may be modified periodically to reflect:
- Legal and regulatory changes
- System upgrades or new services
- Improvements in security standards
All updates will be posted here with an updated “Last updated” date.
Continued use of the portal indicates acceptance of any changes.
11. Contact Information
For questions, concerns, or privacy-related requests, please contact:
Official Contact:
Email: policy@educate.sohayota.gov.bd